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Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Research Now survey conducted in April 2018, among a representative sample of 10671 persons aged 18 in the UK, which has been combined with the total population of this age group (Source Eurostat 2018).3% of interviewees have ever been in a relationship with someone they claim having met on Match.
We are a member of the Online Dating Association (ODA).
We are committed to maintaining standards, protecting users and giving those users assurance as outlined in Our Guiding Principles. A link to our customer service arrangements is provided here.
In order to give your profile every chance of success, it is visible to over-50s members of our general dating services using the same platform.
This process allows people to join us if their profiles are legitimate, real and meet our standards.
This has led us to consistently improve our services to provide our members with the best online dating experience. Luxy is utilizing SSL (Secure Sockets Layer) technology to ensure secure data transmission.
User safety is guaranteed at all times since Luxy perfected its own security system, eliminating and blocking profiles which are considered dubious.60% of our members have a verified annual income of more than 200,000, 43% of them are verified millionaires.
Ensuring the safety of our clients is our top priority. For more information about the terms of your profile’s extended visibility, click here.
Profiles are moderated and your personal data is protected. For any complaints and enquiries you may contact us here.